Thread Vibe

At Thread Vibe, every product is made to order specifically for each customer. Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, or personal preference. Please review the product description and size guide carefully before placing your order.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of delivery at threadvibefit@gmail.com. Include your order number along with clear photos of the issue so our team can review your request. If your claim is approved, we will arrange a replacement or issue a refund at no additional cost.

Frequently Asked Questions

How long does shipping take?

Orders are processed within a few business days. Delivery times vary depending on your country and selected shipping method.

Do you ship worldwide?

Yes. We ship to many countries worldwide where our fulfillment partners operate.

Can I return my order?

We only accept returns or replacements for damaged, defective, or incorrect items, as every product is made to order.

How do I choose the correct size?

Please check the size guide available on each product page before placing your order.

Can I cancel or modify my order?

If your order has not entered production, we'll do our best to help. Contact us as soon as possible after placing your order.

How can I contact Thread Vibe?

For any questions or support, email us at threadvibefit@gmail.com. We aim to respond as quickly as possible.